MSA

This Master Service Agreement (“Agreement”) is entered into as of November 1, 2015 (the “Effective Date”) by and between Mayven Inc. (“Mayven”) and any Development Services customer (“Client”).

1. Services.

a. Provision of Services. Subject to the terms and conditions of this Agreement, including without limitation Client’s payment of all of the fees due hereunder, Mayven will provide the services described in each ordering document entered into by the parties (each, an “Order Form”), which may include access to Mayven’s proprietary, Internet-accessible technology platform (the “Platform”), Platform support, and other ancillary services (each a “Service” and collectively the “Services”) in accordance with any terms and conditions provided for in such Order Form. If there is any conflict between the terms of this Agreement and any Order Form, the terms of the Order Form shall control and govern. Client may use the Services solely for their intended purpose in accordance with this Agreement.

b. Infrastructure and Service Availability. Mayven may host the Services using its own infrastructure or it may engage a third party to host the Services on its behalf, including, but not limited to WP Engine, Heroku, Pagoda Box, and Amazon Web Services. Mayven is not responsible for outages, delays or other issues that arise from a hosting provider’s platform or other issues that arise from third party availability that may affect accessibility, user experience or uptime.

c. Support and Maintenance. Mayven will maintain and support the Services during Mayven’s standard support hours of 8 am – 6 pm Central Time, Monday- Friday, excluding US Holidays. Mayven shall use commercially reasonable efforts to notify Client in advance of any interruption of the Services due to routine (non-emergency) maintenance, and prompt notice of service interruption for non-scheduled maintenance. Support inquiries may be submitted at any time using team@mayvendev.com. Support response times are usually within 24 hours.

d. Platform License. During the term of the applicable Order Form, Mayven grants Client a non-exclusive, non-transferrable, worldwide, fully paid (upon payment of the amounts due under the applicable Order Form) license to access and use the Platform All rights to the Platform and Services not expressly granted herein or an Order Form are reserved by Mayven.

e. Ownership. Mayven agrees that any paid development of software for Client is “work for hire” that the Software shall be the sole property of client. Upon request, Mayven will happily sign any documents, applications, papers necessary or desired by Client to demonstrate ownership of the software built for hire.